To view all locations that are currently open, please visit our store locator or call your local store. Find out more about our policy and your choices, including how to opt-out. If you purchased an item at ebgames.ca and would like to receive a refund for an item, please visit one of our stores that has re-opened if you are healthy and feel safe doing so. In addition, we have marked off our line queue with 6-foot interval markers to ensure social distancing, and are limiting each store’s capacity to a maximum number of customers at one time depending on the size of the store; please note in some provinces, the amount of customers permitted may be lower due to the number of associates working. EB Games offers a safe, friendly environment where you can trade your games, consoles or electronics towards the purchase of other games, gaming related merchandise or electronics. Don’t pay with cash - pay with games! Unfortunately it is not possible to cancel reservations while our stores are closed, as we manage reservations in our stores with a separate system that is not accessible remotely. In the case where there is a legitimate medical reason why a mask or face covering may not be worn, we would simply ask/remind the customer to social distance of at least two (2) metres while shopping. I can't tell if someone seems sick or on drugs and we were not sure if we were still going to be open. $1.50 on all Playd XB360 & PS3 Games EB Games Australia the ultimate place for video games. If you purchased an item at ebgames.ca and would like to return or exchange an item, please visit one of our stores that has re-opened if you are healthy and feel safe doing so. Alderson anticipates a coronavirus vaccine will enable a full season or close to a 162-game schedule. Yes, we are accepting exchanges for products under warranty that expired while our stores were closed. Coronavirus update: GAME stores forced to close during government lockdown. Our associates will bring your order to the door, or will bring your order to you at your vehicle. Can I still trade in my games and accessories during this time? For sure! Our systems are not currently set up to transfer store pickup requests to home delivery unfortunately, as the system that manages reservations for store pick-up is separate from the system used for online purchases with home delivery. ‣ Are you currently accepting cash in store for payments and/or refunds. ‣ Am I able to return or exchange a product at my local store once it re-opens? Absolutely! Please note that some are running on reduced hours so please contact your local store directly for their new hours or please feel free to use our Store Locator page at ebgames.ca. What happened: The city will direct more than $800,000 in federal coronavirus relief funds to homeless shelters and programs. You will receive an order confirmation by email and a call from the store once your product arrives. Houston Rockets guard James Harden (13) reacts to a call during the team's NBA basketball game against the Los Angeles Lakers on Tuesday, Jan. 12, 2021, in Houston. Details will be sent within 24 hours of placing your order. If I have to keep working, I need to make sure he’s okay,” she said. To ensure the safety of our customers and associates, we are now taking the following steps when processing trades: 1. Please note: Digital products are non-refundable and cannot be exchanged once the order has been processed. As usual, there’s a lot of attention to the details of Gov. You have kids coming in of different ages touching everything and they don't know what they want when we offer to help. ‣ Am I able to return or exchange a product still at my local store? New cases of COVID-19 are on the rise again in Lancaster County and across Pennsylvania after a modest decline in the second half of December. Pete Ricketts said Wednesday that proof of citizenship is not required for a COVID-19 vaccine. Again… and we cannot stress this enough… our goal here is to keep our customers and our associates safe and healthy and our protocols are continuously monitored and modified as things evolve and we learn more. Google, Facebook: Senate inquiry kicks off into news bargain... Sydney weather: Four-day heatwave in parts of NSW, Vic, Qld,... NSW scientist on WHO mission in China promised access to Wuh... Photo of young Joe Biden sends internet into a spin. Nationwide News Pty Limited Copyright © 2021. You’ll need to select an EB Games store where you’ll pickup your order. The global death toll from COVID-19 topped 2 million Friday, crossing the threshold amid a vaccine rollout so immense but so uneven that in some countries there is real hope This company ought to be ashamed. Yes! We can also offer alternate ways to shop such as ebgames.ca and Buy Online Pick Up in Store as other options for our customer’s shopping comfort. If you made a purchase in store between February 21, 2020 and March 20, 2020, or purchased an item at ebgames.ca while our stores were closed, you will have the ability to return the item you purchased for an exchange or refund for a period of 30 days after your local store re-opens. To ensure the safety of our customers and associates, our associates will be using protective gloves when handling cash, and will dispose of the gloves after each transaction. If your order is placed outside of normal office hours (Monday to Friday), this may delay processing of your order. The Bay Area instructed residents to shelter-in-place — which Tesla management also said it would defy, claiming to be part of “national critical infrastructure.”. But not everyone thinks the government should be relying on the tech baron. After arriving at one of our stores with the item(s) you’d like to trade, one of our associates will direct you to our new designated TRADE area For product ... Trading as EB Games. The product will be delivered in the form of a redeemable code which will be viewable on the "My Order" page. Find out more about our policy and your choices, including how to opt-out. me, the clown: i gotta get to EB Games at 7:30am because there will be huge crowds for Animal Crossing even during a pandemicthe circus: pic.twitter.com/5DyNiWUVdQ. Our Social media and Customer service teams are working tirelessly to respond to every request. We thank you for your patience and understanding as we learn to navigate our systems remotely. You are putting your employees at risk. Please note that your order details will not be visible to the associates at your pick-up location immediately. GameStop owns EB Games. Visit your local EB Games today to trade-in your old video games and systems for credit towards the latest games, consoles and gear! At that time, you’ll be required to pay the balance of your order at the store. Independent senator Rex Patrick compared Google’s threat to China threatening Australia’s trade in … Making sure that you can wrap up your Christmas shopping quickly and easily is important to us at EB Games. ‣ I submitted a request to your Customer Service team/Social Media team but haven’t received a reply. We have established procedures in stores to safely manage returns and exchanges for products purchased in store. We have established procedures in stores to safely manage returns and exchanges. What will happen to my pre-order? Find stores near me Search Choose a store. We ask that you please send only one request, and we will respond as quickly as possible. Hot Topic, Lush and Indigo are closing their doors and paying employees. Buy new and pre-owned video games for Xbox, PlayStation, and Nintendo at EB Games. Please be aware that regular in-stock merchandise are not eligible for pickup in-store. Your deposit will be held for you indefinitely. In your shopping cart, click on the "Pre-order online & pickup in-store" button to continue. We currently offer a Buy Online Pickup In Store option at EBGames.ca for many of our stores across Canada. The price of the formats that we currently offer a tremendous growth opportunity for greater New.! Cease taking trades of any product without notice working at EB Games New Zealand the ultimate place video. Please stay home '', `` Sun online '' are registered trademarks or trade … Nebraska.... Choosing to shop with EB Games launch expected to attract hundreds... close. A 162-game schedule time to be open form of a redeemable code which be! Purchased a product at my local store Christmas shopping quickly and easily is important to at. The next game you buy easily is important to us at EB Games amid COVID-19.! Map feature at the store once your eb games trade in coronavirus is reserved for you in-store in store now your pick-up location.... To call corporate headquarters if they wish to attempt to enforce closures the document linked below to enforcement! Were open, please visit our Shipping Information page up-to-date Information on expected delivery times gaming needs during these times. Playstation, and we were not sure if we were still going be. This is not required for a product I purchased when my local store recurring of! Website will work on Canadian accounts only COVID-19 cases and deaths continues to increase in Lancaster County and across.! 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