PlayStation Enquiries - For UAE Customer : Please call 8000 357 03946. If you have bought something on PlayStation Store but have changed your mind about the purchase, you may be able to request a refund. We can usually help ensure a better outcome. https://support.us.playstation.com/articles/en_US/KC_Article/Support-tips/. Contact Us. Your membership subscription will renew automatically and you’ll be charged the then-prevailing fee (currently $59.99) + … The department that mans the chat windows at https://support.us.playstation.com/articles/en_US/KC_Article/Support-tips/? Sony phone support is currently limited. We appreciate the support and understanding from our community. Are you ready for PlayStation®5? Live chat is rarely available 24/7, and this department is open Monday - Saturday, 6AM - 10PM, PST Sunday, 8AM - 8PM, PST. Network Service Status Phone. This request is not authorized. Call our support team if you have a query surrounding your playStation, PSN account or Accessory. Frequently asked questions about Cancellation, Returns and Refunds when shopping directly from PlayStation. After purchasing a subscription through PlayStation Store, you have 14 days to request a refund. Mobile Phone Enquiries. Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. In-depth support for PlayStation® systems Online self-service tools to solve issues or to track a request. Hmmm … Looks like something went wrong. Why did you want to chat with Playstation? Product Repair Product Repair. GetHuman and Playstation have no relationship whatsoever. Repair information and service assistance. Sony Support - Live Chat. Get access to a vault of games, play exclusive 10 hr trials, and get 10% off on EA digital purchases While Playstation does offer live chat as a way to get help, they also have a phone number. Get help with PlayStation 4 and PlayStation 5 connection issues. This request is not authorized. Experience lightning-fast loading with an ultra-high speed SSD, deeper immersion with support for haptic feedback, adaptive triggers and 3D Audio, and an all-new generation of incredible PlayStation® games. To cancel your pre-order, please contact us. If you require further support, please call our Customer Contact Center. But sometimes chatting is inconvenient or not preferred, in which case Playstation usually prefer to call their phone number, which we provide a link to above. In addition to the refund procedures summarised below, you may have additional rights under applicable local law; nothing in the summary below limits or replaces any such rights under local law. In total, there are 4 ways to get in touch with them. Find troubleshooting for common questions and issues on the PlayStation® support site. © 2021 Sony Interactive Entertainment LLC, How to request a refund on a PlayStation™ Store purchase. This request is not authorized. When refunding a purchase made with one of these payment types, the refund will be sent to your wallet. Eventually, support for PS3 through PlayStation Network will be cut off, and initiatives such as PSONE will take steps to archive what is needed to keep playing people’s favorite games. are used to handling Hacked Account, Recover Account, Banned Account, Refund a Charge, Account Access and other customer service issues. Find contact information for customer support and media relations for Sony and its operating companies in the U.S. If you have a repair in process, please contact your servicer for assistance. PlayStation Enquiries. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Playstation about. Chat Now. The best phone number for Playstation is their 800-345-7669 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. This is the best way to live chat with Playstation because 156,720 customers have used it over the last 18 months to reach customer service and told us about it. For this type of pre-order purchase, you can request a refund at any time up until the release date of the content. Chat Now. However, we may reduce your refund amount based on how much you have used the service. Looking for more PlayStation support news? You can help! The best phone number for Playstation is their 800-345-7669 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Sharing is what powers GetHuman's free customer service contact information and tools. Full games, downloadable content, in-game consumables and season passes fall under this category. Consumer Audio & Video Enquiries. Contact Us. When refunding a pre-order made with one of these payment types, the refund will be sent to your wallet. A subscription includes any purchase of a service with recurring fees from PlayStation Store, such as PlayStation®Plus. Replacements will be offered if necessary. Back to playstation.com. Please help us build better tools and information for consumers like you by sharing! GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. We apologize for any inconvenience and thank you for your understanding. Live chat with Playstation by following these instructions. ... VAIO PCs PlayStation Broadcast & Professional. You will receive a refund to the original payment method where possible*. Please click here. Hours of operation : Mon-Fri: 1030-1900 NZDT Sony Mobile. If you prefer, you can read the full PlayStation Store cancellation policy. 1300 365 911. Choose your product and we'll get you to the right group. When you chat with Playstation agents, they are most likely chatting with you from their call center located in California or Phillipines. Know any other ways to contact Playstation? For this type of pre-order purchase, you can request a refund up to 14 days* after the date of purchase. Please note, if you have not started to download the main product and your pre-order included extra content that is made available before the main product release, you will no longer be able to access this extra content if you cancel your pre-order. Hmmm ... On dirait que quelque chose n'allait pas. All services are up and running. Our Fix & Connect tool offers support if you can’t connect to the Internet, sign in to PSN or your online experience is poor. Epic Games Support is here to help you with all of your account and Epic Games Store needs. Or is any of the information above inaccurate? In Spiderman Remasterd not all trophies were synchronized and some are missing. Invalid Service Request Case #: This service offer is good for thirty (30) days from the date of your request. Hours: Monday - Saturday, 6AM - 10PM, PST Sunday, 8AM - 8PM, PST. Hours of operation : Mon-Fri: 1030-1900 AEDT Sony Mobile. If you have started to download or stream the purchased content you will not be eligible for a refund unless the content is faulty. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Please click here and follow the instructions. Get your PlayStation 4, PlayStation 3, PlayStation VR, DualShock 4 or your PlayStation VR Aim Controller repaired. Contact Playstation customer service. 09 801 1235. Our customer service articles will resolve your issues. 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